Hire Desk Manager - Plant & Tool Hire

Embark Recruitment
09 May 2017
07 Jun 2017
Contract Type
Full Time

The Role:

Working for a leading Construction / Plant and Equipment Hire company, we need an experienced Senior Hire Controller / Co-Ordinator to manage the Hire Desk, responsible for 2 x Hire Controllers. Looking after the needs of our Customers, you will have 5 years Hire desk experience, ideally with some people management experience. This is a full time, permanent position with no weekend work.

Key Responsibilities:

As a Hire Desk Manager - Plant & Tool Hire Your Job Role Would Include:

  • Managing all hire orders with Hire Suppliers and facilitating the contracts needs in a high volume, busy working environment
  • Serving customers, while building lasting positive relationships with repeat clients
  • Managing the Hire Desk / Hire Controllers
  • Invoice query management and the ongoing commitment to reducing invoice mismatch
  • Manage the damage process, and the negotiating of all related damage charges through the hire cycle
  • Plant audit facilitation, reporting & reconciliation


The Ideal Hire Controller / Co-ordinator- Plant & Tool Hire Candidate Will Have:

  • Previous experience in one or more of the following roles: Hire Controller; Senior Hire Controller; Hire Assistant; Hire Manger; Hire Co-Ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager, working in a high volume customer service orientated operation
  • You will need previous experience within the Plant, Tool & Vehicle Hire Industry
  • People Management / Communication Skills
  • Excellent communication and organisational skills
  • Essential time management and priority planning
  • You must be confident using IT Software, have a high level of computer literacy, Microsoft Word, Excel
  • You need to commit to deliver excellent customer service


Within the Role of Plant Hire Controller You Would Receive:

  • Pension
  • Career Path
  • No Weekend Work
  • Full Time Permanent Position


This Role Would Suit Someone Within These Areas / Postcodes:

  • Bristol, Avonmouth, Portishead, Nailsea, Avon

Please follow the link to apply, or if you prefer please call Emma on to discuss this or any other Job within the Plant, Tool and Equipment Hire Industry, or why not take a look at our website: