QUALITY & WARRANTY ENGINEER

Recruiter
Zenith People LTD
Location
Peterlee
Salary
25000.0000
Posted
09 May 2017
Closes
07 Jun 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Job Description:

· Analyses returned parts to establish root cause and corrective action proposals

· Analyses and manages warranty costs (credits, debits and reconciliations) and reports all warranty metrics including financial and claim returns in cooperation with finance department

· Develops and updates warranty department procedures

· Reconciles customer accounts warranty balance statement

· Develops and tracks warranty budget and metrics

· Conducts warranty cost analysis by customer and products

· Leads and monitors Warranty Critical Failure Modes

· Administer new and existing customer warranty agreements

· Cooperates with external finance and quality auditors for warranty

· Overseas travel is essential in this role and depending upon the requirement this could involve multiple visits per month to our customer base

Skills/experience:

· Technical background preferably with knowledge of engines, engineering and/or Powertrain systems

· Experience in collating and presenting analysis findings for verbal and written communication to others

· An understanding of design principles and the application of quality tools within an engineering environment

· Experience of working within an engineering, warranty returns/analysis or product development environment

· Experience in detailed data analysis to identify trends/patterns

· Competent IT skills especially in the use of MS Excel (e.g. pivot tables), Word and Powerpoint

Personality:

· Good communication skills, able to communicate at all levels

· Overseas travel required

· Strong English/communication skills (verbal and written)

Excellent IT skills