Credit Controller

Reed Accountancy
09 May 2017
07 Jun 2017
Contract Type
Full Time
My client is looking to appoint a Credit Controller to join a successful organisation based in Portsmouth. This is a permanent position offering a salary up to £26,000 (depending on experience).

The main purpose of this role is to manage customer relationships to ensure maximum cash collection is achieved to support delivery of both individual and team targets.

In addition, to ensure that agreed payment terms are adhered to whilst providing a positive customer experience through effective query resolution.

Responsibilities include:

Responsible for the collection of debt for a portfolio of customers, ranging from the private sector to commercial organisations

Completing incoming and outgoing calls providing resolution for all credit controller and customer service queries

Proactive contact with customers by telephone, e mail, letter and fax ensuring terms agreed are adhered to

Achievement of monthly targets such as cash collections, minimising overdue debt, call volumes and call time

Credit checking and assessment of credit risk in line with group policies for accounts

Support for team colleagues, taking inbound Credit Control calls when required

Liaison with Customer Service, Cash Allocations and Sales to resolve queries in a positive and timely manner

Administration duties to ensure procedures completed accurately and completely

Any other duties, which may reasonably be requested from time to time

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