Library Liaison Assistant 18 hours - Guildford and Farnham libraries

Surrey County Council
09 May 2017
07 Jun 2017
Contract Type
Full Time

Job Details

£9,693 per annum for 18 hours per week based in Guildford and Farnham Libraries. 18 hours per week are detailed as per the two week rota below.

Library Liaison Assistants work a fixed schedule at specific libraries (50% of the post hours), but when working with any of our specialist teams (50% of the post hours) will be able to work flexibly to meet the needs of the service. This post is affiliated to the Systems Support team.

Week One

Mon: Off or team time

Tue: Off or team time

Wed: Off or team time

Thu: 10.00 – 6.00 at Guildford Library

Fri: 1.00 – 4.30 at Farnham Library

Sat: Off

 Week Two

Mon: 9.30 – 2.00 at Farnham Library

Tue: Off or team time

Wed: Off or team time

Thu: Off or team time

Fri: Off or team time

Sat: 9.00 – 12.00 at Farnham Library

Please note that this rota is subject to revision, to meet the needs of the library service, and therefore may include start and finish times that vary between 8.30am and 7pm.

This role will also include regularly travelling to the other libraries in their group (cluster) for the 50% of post hours worked with our specialist teams. The successful applicant will also occasionally be required to travel to various Surrey County Council offices and other libraries in the network.

Travel information:

There are no staff parking facilities at libraries in Surrey, however there are pay and display car parks close to most locations. If using public transport, please check what options are available for you to travel to individual locations, and when making your application, consider your travel costs and arrangements.

Libraries in West 1
• Ash Library, Ash Street, Aldershot GU12 6LF
• Cranleigh Library, High Street, Cranleigh GU6 8AE
• Farnham Library, 28 West Street, Farnham GU9 7DR
• Godalming Library, Bridge Street, Godalming GU7 1HT
• Guildford Library, 77 North Street, Guildford GU1 4AL
• Haslemere Library, 91 Wey Hill, Haslemere GU27 1HP

For more information about these libraries please visit our website

About the Role

Library Liaison Assistants work in a dual role, across a cluster of between six and eight libraries. For 50% of their hours, they work directly on the frontline, with supervisory responsibilities, to deliver library services on a day to day basis at specific libraries (see rota above). These include delivering events at libraries, including children’s activities such as Rhymetime and Storytime. 

For the remaining 50% of their time, they work flexibly with our six different specialist teams to deliver projects and events within their cluster, and to share information and training, to support a first class library service for the people of Surrey. Each Library Liaison Assistant works with one of these specialist teams for a year, expanding their skills and knowledge, before rotating to another team. They need to communicate effectively to all, assisting and supporting managers across their cluster to achieve library service performance targets.

This position will initially work with Systems Support which is responsible for the day to day running of the Library Management System, the people counter contract, and any information technology, hardware or software issues and requirements. The team work very closely with both the Library Service and the systems suppliers to ensure efficient and smooth running of the systems which support all the work of the Library Service.

To apply please upload your CV and personal statement evidencing how you meet the requirements of the role.

The successful applicant will:

  • Be hard-working, enthusiastic and quick to learn, with a commitment to personal development
  • Be educated to GCSE level or equivalent
  • Be able to provide excellent customer care
  • Have strong written and oral communication skills
  • Be competent across a range of IT applications, and able to support customers with these
  • Have a proven record of working effectively under pressure in a busy multi-tasking     environment, with a flexible attitude to work patterns to meet the needs of the library service.
  • Be able to demonstrate how they can work effectively, both independently and as part of a team.
  • Understand and support Surrey County Council’s vision and values, including equality and diversity.

For more information please find attached to the bottom of this advert a full job description and person specification. We look forward to receiving your application.

If you are enthusiastic about sharing information and knowledge, and working collaboratively to provide an effective, efficient and value for money library service, you will find this a rewarding and interesting role.

Staff talk about working for the library service, in this YouTube video: Additional Information

Please note this advert closes at 23:59 29th May 2017.

Interview date Thursday 8th June 2017.

Equal Opportunities

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.