Billing Manager (energy/utilities)

Utility People
08 May 2017
07 Jun 2017
Contract Type
Full Time

Are you an experienced Billing Manager from the energy or utilities sector, looking for an exciting new challenge? An ambitious technology company are looking for a Billing Manager to be responsible for designing, developing and implementing the next phase of a scalable billing process which will be efficient and robust enough to cope with expanding customer numbers. Customers are energy generating / using / storage organisations connected to the grid. This is the perfect time for the Billing Manager to be joining this organisation, as you will have a meaningful impact on future business growth and success.


  • Ensure billing and settlement is accurate first time, every time.
  • Adapt billing and settlement process to align with growing customer numbers and services.
  • Standardise billing and settlement processes and procedures to achieve Best Practice
  • Maintain good working relationships with external and internal stakeholders.
  • Demonstrate clear understanding of contractual structures.
  • Utilise knowledge of and experience in the energy market.
  • Provide regular reporting information.
  • Settlement validation, confirmation and invoicing processes are efficient and accurate;
  • Queries and/or billing disputes are resolved effectively;
  • Processes are documented and in compliance with, contractual and HMRC obligations

Skills and experience:

  • A passion for and understanding of the energy sector
  • Ideally 5 years’ experience in billing, validation and settlement roles in the energy sector
  • Experience in creating, implementing, and continuously improving billing processes
  • Highly numerate with an understanding of technical databases
  • Good problem solving skills with the ability to own issues through to resolution
  • The ability to work in an evolving organisation where there is uncertainty and ambiguity!
  • A desire to roll up your sleeves and get stuck in.
  • Experience with vendor management useful
  • Good leadership skills and able to gain buy in and trust from different teams.
  • Clear communication style, both written and verbal