3 x Customer Service Executives - £23k-£26k - Sutton Coldfield

Recruiter
Groomfield Recruitment Ltd
Location
Sutton Coldfield
Salary
23000.0000
Posted
08 May 2017
Closes
07 Jun 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Customer Sales Executives x3 £23,000 - £26,000 Sutton Coldfield

Our Client, a big name within their Industry are seeking 3 Customer Service Executives to join their vibrant team due to expansion.

Key Responsibilities:

  • To respond to enquiries from Customers by telephone, fax, email, letter or face to face within a timely, courteous and helpful manner
  • To complete the task of fact finding when identifying customers' requirements
  • To communicate with Customers advising the most appropriate solution when meeting clients demands
  • Handle payments, issue invoices, receipts, policy documents and electronically update clients details accordingly
  • To maintain daily department targets
  • Deliver and maintain effective communications with departments and work collaboratively to achieve company targets.
  • Ability to maintain monthly as well as daily departmental targets

Key Requirements:

  • Impeccable telephone manner
  • Ability to handle Objections