Vehicle Mechanic, Service, Repair, Diagnostic Technician and MOT Tester
Our client based in the heart of Mansfield are looking to grown the team further. A well known dealer thats product is renowed for quality the world over are looking for:
It is essential that you have a full valid UK driving licence and have qualified as an Automotive Technician with NVQ level 3 in Vehicle Repair and Maintenance or an equivalent.
Previous experience with a mainstream dealer would be a distinct advantage.
This opportunity is ideal for an individual who is looking to progress their career within a franchised motor dealership environment and has the ability to work to and achieve targets and objectives.
My client are looking for individuals who possess the following attributes:
Time Management Attention to Detail
Literacy Communication Skills
The key responsibilities of this role are as follows:
Technical Knowledge: To maintain high level of technical knowledge and ensure you are compliant with manufacturer training requirements.
Efficiency: To consistently maintain high levels of overall efficiency (hours sold vs hours attended).
Quality: To uphold Company and manufacturer quality standards and ensure all work undertaken meets customer expectations in relation to repairs carried out and to ensure repeat repairs are minimised.
Delivering our Duty of Care: To ensure 100% compliance with the Vehicle Health Check process and that repair order write ups are clear and concise specifying concern, cause and cure (the three C`s).
Standards: To maintain your work area, tools and equipment to a high standard and ensure you understand and comply with all health and safety regulations and that customer vehicles are appropriately protected while in our care Customer Experience Monitor (CEM):
To take responsibility to achieve the highest possible customer satisfaction levels by providing a quality of service that means Customers would not consider using our competitors.
Background to our Client: - An authorised mainstream dealer Car Service, Repair & Warranty Centre.
A well established family business for over 10years.
They are here to take care of all our customers’ servicing and maintenance, parts, accident repair, MOT and warranty requirements.
All delivered with an exceptional level of service.
Consistently in the Top 3 dealerships in the county based on Customer Satisfaction scores and recently won awards for for Customer Service.
They care about employees just as much as they care about our customers!
Passionate about continuous personal development. With mainstream support at their Training & Development Centre, they can offer training courses for every job function within our dealership.
If you feel this role is for you then please forward your CV and one of the team will be in contact to discuss further.