Cruise Sales Specialist - German Speaking

Halmer Recruit
06 May 2017
05 Jun 2017
Contract Type
Full Time

Cruise Sales Specialist - German Speaking

We are currently looking for a Cruise Specialist to join the Sales & Reservations Team within a leading Leisure & Tourism company based in Wimbledon. This role would suit a motivated and meticulous candidate with excellent telesales skills and a passion for travel.

Role Responsibilities:

  • Maintain a high-quality telephone sales service to direct passengers
  • Liaising and negotiating with a range of different cruise lines.
  • Dealing with enquires for both German and English speaking customers and clients
  • Achieve monthly sales targets and conversion rates
  • Accurately input all data given by passengers at the time of making their booking and ensuring it is complete before finishing the call.
  • Whilst most callers do have a specific grade of accommodation that they may wish to book, try to up-sell to a higher grade of accommodation, so working to a tight sales conversion.
  • Maintain and deliver a high level of customer service to callers
  • Upsell ancillary products and additional cruise add-ons to customers
  • To be a team player and can work on your own initiative.
  • To have a happy, enthusiastic and organised approach to your work, which can be demanding, but rewarding, during peak periods of the season

For this role, you MUST have/be:

  • Telesales/Sales experience (inbound & outbound)
  • Professional written and oral knowledge of German & English
  • To be a team player and can work on your own initiative.
  • Excellent organisation skills


  • Previous travel experience

Remuneration: £16,000 + COMM + BENEFITS OTE £40k

Location: Wimbledon

Halmer Travel are a boutique travel recruitment agency. We work closely with a variety of large companies all across the nation, placing candidates at all levels. We are a small team of extremely passionate consultants, with our sole aim to match the right person to the right job!