Hours – Monday to Saturday shift patterns on 4 weekly rotation, no night shifts. Full time and Part time positions available. Key competencies – Sales, Telesales, Customer Service. Transport Required, parking available. Full training provided.
My client - My client is a leading, national company of well-known products and services produced in the UK. As part of their customer service and ever expanding sales team they are looking to expand their call centre office and find new customer focused team members for the Outbound Telesales call centre team. This is a genuinely fantastic, supportive environment for applicants looking to begin a commercial career who have either some sales experience or have not yet worked within an office environment as well as more experienced applicants. It’s also a great opportunity for anyone who’s working in Telesales but not experienced a supportive and professional environment as part of a friendly team.
Job Description – My client offers a friendly and professional environment working as part of a large team in an upbeat, vibrant call centre. The role is B2C cold sales calls speaking to decision makers to achieve new business appointments for their external sales team. Customer service is paramount in this role as the company prides itself on quality service and products. Calls are not scripted but the Telesales team are briefed on objectives at the beginning of each day and provided with all the necessary information.
As well as the basic salary there are achievable OTE of £20,000 plus for the top three performers within the team will receive bonuses of anywhere between £500 and £100 each month.
Key responsibilities and objectives;
- Making outbound calls using data provided via the in house sales system
- Meeting call targets within the designated time period
- Providing high quality customers service at all times
- Sell promotions as assigned by the team leader
- Attend team meetings
- Complete database administration as necessary in accordance with training and company procedures and requirements
My client based on the outskirts of Norwich and are looking for telesales people to join their professional busy team.
If you have an excellent telephone manner, enjoy the thrill of sales and would enjoy working as part of a close knit team in a team based and vibrant environment then this is the role for you!