Free Call Centre Skills Course!

Contact Careers
06 May 2017
05 Jun 2017
Contract Type
Full Time

Are you interested in call centre work but struggling to get a job offer?

We are running a fully funded call centre operations course to help you get work in call centres!

If you are unemployed and looking to get into contact centre work (whether customer service or sales) - we can help you to gain the CV writing skills, interview skills and customer service skills required to succeed in call centre work.

On completion of the course you’ll be guaranteed an interview with one of Sheffield’s top employers - a leading call centre in the area with 3 sites and growing!

Topics covered include:

  • CV writing
  • Interview skills
  • Role plays
  • Group interviews and assessment centres
  • Effective communication
  • Questioning and fact finding skills
  • Complaints handling
  • Customer service
  • Sales

Completely free - starting Monday 15th May for 2 weeks.

Based in Sheffield city centre (S1) - excellent transport by bus, tram and plenty of parking nearby.

This course would be perfect if for anyone who may have worked in the following industries in the past who would like to get into call centre work:

  • Warehouse
  • Bar work
  • Retail
  • Field Sales
  • Admin
  • Office work
  • Sales
  • Customer service

If you would like to hear more details, please apply with your CV and we will be in touch.