Service Engineer

06 May 2017
05 Jun 2017
Contract Type
Full Time
An opportunity to further your career within a market leading company that houses the most interesting engineering projects in the country and world. You might be looking for an increase in responsibilities, or you might be looking to step sideways into a company that employs over 10,000 people worldwide. Either way, this employer offers great career prospects and opportunities to work within a fantastic working environment.

High-end technology, market leading business, great salary and benefits in Aberdeen.

Job Purpose:
To provide a high level of service to customers for their equipment. This includes installation and commissioning and also maintenance, testing and repairs.

Scope / dimensions:
Working with the service team on a wide variety of products. Providing customer support with the helpdesk and fault finding; working both in the office/workshop and at customers' sites and vessels. Willing to work overtime and to travel to customer sites in the UK and overseas as required. Flexible approach to working hours required inclusive of anti-social hours, such as weekends and bank holidays.

Key Responsibilities:
* Complete scheduled maintenance on systems in accordance with current maintenance routines.
* Fault diagnosis and repair of supplied equipment in the workshop and onshore/offshore at customer sites, ensure all test procedures and site records are accurately updated.
* Participate in the Helpdesk rota and submission of weekly status reports to Customers.
* Participate in the on-call and standby Engineer rotas.
* Provide technical support and resolve faults on company systems.
* Escalate problems which are blocking progress of own work.
* Manage security of information as defined in the Security handbook.
* Manage records and arrange for the repair of customer returned items as directed and in accordance to company processes.
* Installation and commissioning of supplied equipment and systems at customer sites.
* Document all activities as detailed in the company Business Process System including Site Reports, Defect Reports, Delivery Notes and Job Cards.
* Writing of technical reports, specifications and test procedures.
* Provision of practical engineering support to other activities within the company, where time and priorities permit.

Knowledge, Skills and Experience:
* Experience installing, maintaining and repairing complex electronic systems in an offshore or marine environment.
* Good understanding of IT, Networks and Software based solutions.
* Knowledge of installing, testing and commissioning of electronic equipment and systems.
* Supporting equipment at customer premises.
* BOSIET Offshore Survival, Medical, MIST.
* Formal qualifications in IT / Software or related discipline.

This is a fantastic opportunity to become part of one of the most forward thinking companies in the UK and to further develop your own skills and capabilities.
If you believe that the prior details are relevant to your recent work experience then please do not hesitate to apply to this advert with your up to date CV. Alternatively, you can submit your CV to steven(dot)mitchell(at)modis(dot)co(dot)uk