Quality Care Supervisor
Quality Care Supervisour
Our client is looking for a Quality care supervisor to work for their luxury brand in care. You will be working in the heart of people's homes, whilst also inspiring your small team to do the same. Their brand of care, based on respect, empathy and scrupulously high standards is proving to be very popular, which means there are lots of career development opportunities. Plus, benefits are above the average, with generous mileage rates, funded training through the inhouse Academy, smart uniforms, Paid Holiday, Medicash scheme, and discounts on a range of local and national retailers all coming as standard.
The role's twofold. Firstly, you'll help oversee a small team, lending a hand with everything from recruiting and training Personal Care Assistants, to ensuring their work meets both the CQC standards. Whether you're working with the Care Co-ordinator to help set up new care packages, taking customer feedback, or keeping an eye on financial targets, you'll keep things running with real efficiency. You'll also be providing care yourself. Working to personal care plans that could include anything from washing, dressing and overseeing medication, to housework, laundry and shopping, you'll deliver a respectful, warm service that will be a brilliant example to your team.
Our client takes real pride in providing a level of care that's head and shoulders above the rest. You'll need to do the same. You should also be qualified to (or working towards) NVQ/QCF level 3. Highly organised and self-motivated, you're always keen to solve problems, take on challenges and raise standards. A great listener, and brilliant communicator, you'll bond with your team quickly, and inspire them to even greater things. Not least because you're a real role model when it comes to delivering care. Warm, capable, empathetic and 100% reliable.. On a practical note, you'll also need to be a driver with access to a car, and have good IT literacy skills.