Credit Controller

06 May 2017
05 Jun 2017
Contract Type
Full Time

A fantastic opportunity has arisen for a Credit Controller we are looking for ndividuals with a minimum of 12 months Credit Control experience.

Duties will involve

Ensure cash collection to meet agreed targets (95% of prior month billing)

  • Ensure debt profile remains within agreed aged debt targets (60-day debt < 5% of debt, 90-day debt < 1% of debt)
  • Minimizing of bad debt
  • Maintaining customer relations
  • Identifying of queries & disputes

Key tasks -

  • Telephone contact with customers to establish receipt of invoices.
  • Objective: 40 productive client telephone contacts per day.
  • Establishing payment dates for invoices issued.
  • Taking details of any queried items from customers in sufficient detail to enable passing to query team/sales teams for resolution.
  • Escalation of queries to query resolution team
  • Provision of copy invoices and supporting documents (timesheets) upon request from customers.
  • Corresponding with customers by email in relation to payment/invoicing/query related matters.
  • Maintaining records on IT systems of conversations with customers in relation to payment expectations and queried items
  • Issuing of customer statements
  • Seeking details of customer payments where funds received without adequate remittance advices
  • Instructing the payment allocation team with supporting remittance advices once received
  • Issuing of final demand letters in line with company notification policy to relevant sales team
  • Ensuring customer relationships maintained

Key skills -

  • Target oriented
  • Customer focussed
  • Strong verbal and written communicator
  • Attention to detail
  • Time management
  • Ability to build rapport with others
  • Calm in pressurised environment
  • 1 year credit control experience in B2B environment required
  • Experience within recruitment industry desirable
  • Experience using SAP desirable

We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.