Claims Handler

Recruiter
Matt Burton
Location
Nottingham
Salary
17500.0000
Posted
06 May 2017
Closes
05 Jun 2017
Contract Type
Permanent
Hours
Full Time

MBA are recruiting for an exciting global organisation where their people are at the heart of everything they do. They are a strong, safe and regulated organisation with an established and experienced management team and our clients can feel confident that we will work with them in pursuit of customer service excellence.

Our client is renowned for their claims management expertise. They work in partnership with their clients through shared values and enthusiasm for service excellence and to jointly focus on what matters most to our customers. Their great training, combined with a commitment for continued development is a core value and they are now seeking like-minded claims professionals who share their passion and will excel in their work.

We are looking for 3 Claims Handlers to join their close knit team based in their Nottingham office

Summary

To pro-actively handle claims and provide a first class service from a variety of insurers in a manner that supports efficient and effective settlement for the policy holder.
To add value to the customer journey by providing sound technical advice and keeping the policy holder informed at key stages.

Although previous experience within a claims handling role is advantageous - we are looking for applicants who:-

  • Are able to work well under pressure and manage their own workload
  • Are able to liaise with clients and customers in a polite, professional and engaging manner - building rapport and managing expectations
  • Are proactive and have excellent written and verbal communication skills
  • Have excellent organisational skills
  • Have excellent computer literacy skills and experience of using different types of ICT platforms and applications
  • Able to multi task and be able to adapt to change quickly as workload dictates
  • Want to have a long term career with a global organisation who offer fantastic career progression and the chance to obtain professional qualifications


This is a full time permanent role with working hours of Monday to Friday, 9am to 5pm. Starting salary is £17,500 - £19,000 (dependent upon experience)

There is a performance related bonus available and you also have the chance to gain professional qualifications within the industry which will be funded by the company.