Service Engineer - Installation/Commissioning

Advancing People
06 May 2017
05 Jun 2017
Contract Type
Full Time

Advancing People are recruiting for Service Engineer(Installation/Commissioning) within a fast paced and rapidly growing customer support organization. Our client has been established since 1976 and are market leaders

This is a newly created position, the of role Service Engineer reports directly to the Service Manager, this role will focus on Customer Service & Support and include installation/commissioning and upgrades of capital equipment at customers' premises, as well as warranty support.

The territory will be Global; extensive worldwide travel is essential in this role. The Service Engineer will be geographically located in the UK Head office (Bedford) as part of a team providing 24/7 technical support to their customer base.

Our client is open to offering a relocation package for the right candidate.

You will be required to travel to customers' sites to lead Installation and upgrade projects and to carry out service & inspection work in line with on-going service schedules. While at site, you will be required to co-ordinate installation resources, liaise with the customer to resolve any problems, ensuring a successful conclusion to the relevant installation / project.

The Service Engineer will also be responsible for increasing their customer service activity ensuring relevant and timely reports are submitted as required.

Skills & Experience required:

  • Experience in the maintenance and operation of slitting & rewinding equipment would be an advantage
  • An understanding of basic mechanical and/or electrical engineering principles and previous maintenance or a service engineering background.
  • Strong background in a field based customer support role.
  • A basic experience of working within remote diagnostic, technical support solutions in a customer support environment is desirable.
  • Good interpersonal and communication skills.
  • The ability to work on your own initiative.
  • Good level of multi-skilling (electrics, mechanics, pneumatics, hydraulics, etc.
  • The ability to communicate verbally and in writing to a high level in English is essential and other languages would be a great attribute
  • The successful candidate will need to be a strong influencer with excellent commercial acumen.
  • They will be an effective stakeholder manager who is able to build and maintain relationships which add value to the business.

Our client is particularly interested in receiving applications from Service/Maintenance Engineers with experience of working within the following sectors;

  • Flexible Packaging
  • Narrow Web/Tag & Label
  • Digital Printing
  • Specialty Printing
  • Direct Corrugated Print
  • Premedia
  • Finishing Equipment
  • Converting Equipment

In return our client is offering a package to £50,000 Dependant on experience. Benefits package also enclosed a generous holiday/pay scheme plus pension

Apply Now in complete confidence for the opportunity to meet with my client or contact Lesley Fulton at Advancing People directly for more information. Advancing People Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.