Doorman

Recruiter
K.B.C. Associates Ltd
Location
London
Salary
18000.0000
Posted
06 May 2017
Closes
05 Jun 2017
Contract Type
Permanent
Hours
Full Time

Overall Objectives:

A Doorman maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, parking Guests' cars as required, overseeing delivery and safe keeping of luggage, and providing others services for all Guests.

Main Objectives:

·To work within a team to deliver the day to day operational needs of the Hotel

·To meet and exceed guests’ expectations through consistent delivery of service levels in line with brands requirements

To be a point of contact for guests dealing efficiently with any requests

Summary of Duties:

·To welcome and assist guests arriving and leaving the Hotel

·Assisting guests with their luggage

·To facilitate guests’ request for amenities

·To carry out general concierge duties

·To work cross departmentally in accordance with business needs

·Be knowledgeable on external locations, attractions, and landmarks in the vicinity

·Have excellent personal presentation and verbal communication and listening skill

·Ensure cleanliness and safety of Hotel entrance.

·Acting as traffic controller to ensure that there is no congestion on the road outside of the hotel

·Helping hail cabs for guests who are leaving.

·Being alert and keeping the entrance safe