Personal Lines Account Handler
A great new opportunity has arisen to work for new an exciting broker based in Newcastle.
You’ll enter an extremely friendly atmosphere to which a good attitude and performance is rewarded and encouraged, as well as the opportunity to further progress your skills and ultimately your career.
- understand customer requirements
- identify the best solution in line with company processes and procedures
- enjoy helping customers resolve their insurance queries by telephone, email and written correspondence
- aspire to deliver the company’s objectives
- feel at ease dealing with high volume inbound calls
- relish case ownership and have pride in your work
- want to develop both personally and professionally
Have you got?
- drive and motivation
- a can do attitude
- passion for delivering excellent Customer Service
- strong attention to detail
- excellent organisational sills
- affinity for problem solving
- natural communication and persuasion skills
- experience of the insurance sector (whilst this would be great, it is not essential)
Do you want?
- to work alongside a dynamic and friendly team of advisors, proactively managing 'your’ customers from beginning to end and nurture an on-going relationship
- to work with your team to achieve productivity targets alongside your own targets
- comprehensive training and on-going support