IT Support Technician

5 days left

Location
Barnsley
Salary
Negotiable
Posted
05 May 2017
Closes
02 Jun 2017
Ref
00068287
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This IT company has been established for over 11 years, with an excellent reputation as a managed service provider, providing first class managed IT services to businesses throughout South Yorkshire and beyond. To continue their success they are looking for a technical support analyst to join their support team

You are a self-motivated support desk hero, you thrive on providing first class customer service and love tackling tricky problems, you are able to keep you cool when working under pressure and can work independently and within a team.

As a support analyst, there is no problem you cannot overcome - you will handle and resolve tickets as an analyst to meet their SLA's, keeping the customer informed every step of the way, you will look to escalate tickets to 2nd and 3rd line support and work with your fellow support desk heroes.

You will already have at least 1 years' experience in this industry at a service desk, ideally from a managed service provider. You will have an excellent understanding and experience troubleshooting of Windows Desktop operating systems, networking, Office 365 and finding your way around Active Directory.

They are looking for an IT-enthusiast with:

- Great logic and solving problems
- Organisational and communication skills
- Experience working remotely
- Skills in compiling & analysing data and previous experience in a helpdesk role
- The motivation to learn and improve processes
- Attention to detail and the ability to see the bigger picture
- A cracking sense of humour

If this is you, and you're ready to take your career to the next stage, then they would love to hear from you.

- Free car parking
- Flexi-time available
- Healthcare plan
- Challenging opportunities
- Potential for a hybrid role with onsite work (subject to driving licence status and experience)
- Salary dependant on experience and qualifications

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

Apply for IT Support Technician

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on Independent Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.