Customer Service Executive

Cordant People
05 May 2017
04 Jun 2017
Contract Type
Full Time

Sales Executive/Customer Service Advisor/CAD Design

£16,000 + Bonus


40 hours per week

My client, a dynamic company who are a leading supplier of solid timber worktops and oak cabinetry are looking to take on a Sales executive/Customer service advisor with CAD experience. They promote a supportive yet fast-paced working environment and for the right candidate, there will be plenty of opportunities for development as the company continues to expand.

Hours of work - 08:30 am to 5.00 pm - although occasional difference working hours may be required, with prior notice, dependent upon the needs of the business. You will also be required to work 1 in every 3 Saturdays with a day off in the week in lieu.

Playing an important part within the team, your key focus will be to achieve and exceed sales targets by servicing the customer base to an exceptionally high level.

The successful applicant will need the following:

Excellent IT Skills

The ability to work as part of a team, as well as independently

Good grammar and spelling

Initiative to solve problems unaided

Ability and confidence to talk with customers both over the phone and face-to-face

Confidence to handle and close sales when required

Flexible approach to working hours and tasks

Full training for the position and the products is offered, with on the job support thereafter.

Sales and Customer service experience is advantageous though not essential

Key Accountabilities:

Producing Fabrication quotations and advising/understanding customer requirements.

Interpreting customer diagrams.

Producing fabrication diagrams on CAD software.

To provide customers with the highest level of service.

To deal with enquiries from customers in a courteous, professional and knowledgeable way, effectively communicating the products and services offered by the company.

To participate as an effective and willing team member to achieve individual and team goals.

To assist with other sales tasks as necessary.

Our client offer a reward package that includes basic pay and bonus upon completion of probation. Basic salary £16,000 - OTE £18,000-£19,000.


To apply, or request further information about this Sales Executive/Customer service role, please apply now, forward your CV to Ross at Cordant People or call the office on .

This vacancy is being advertised on behalf of Cordant People who are operating as an employment Agency. Cordant People are an equal opportunities employer. Please note, if you do not hear back within 7 days, your application has been unsuccessful at this time.