Graduate Case Handler/ Legal Advice-West End

6 days left

Recruiter
Morgan Spencer
Location
London
Salary
23500.0000
Posted
05 May 2017
Closes
04 Jun 2017
Sector
Legal
Contract Type
Permanent
Hours
Full Time
The Company
My Client is a Nationwide advisory service for specific trade including legal and compliance advice.

The Role
Dealing with subscriber/consumer telephone enquiries
Assist with operation of support services:
Advice line, conciliation, arbitration, monitoring and reporting, collating service provider data
Progress consumer contacts into agreed timescales
Deliver consistent, helpful and accurate advice to consumers and subscribers
Liaising with members/subscribers and assisting with their general enquiries
Assist with other associated tasks where required by consumer team manager or managing director

The Person
Strong organisational, time management and administrative skills
A High standard of written and spoken English
Good level of computer literacy
Proficiency in Microsoft Office Intermediate level in Outlook, Word and Excel. Advanced level in PowerPoint
Good knowledge of consumer related legislation you will have Regular monitoring and coaching sessions

Competencies
Ability to manage own time and work within set timescales
Methodical approach to work and delivering on defined objectives
Confident and professional manner when dealing with people
A highly motivated individual, preferably with experience of working in a fast paced environment and flexibility towards additional tasks and projects Experience of dealing with customer complaints using a high standard of both verbal and written communications
Ability to work both on own initiative as well as within a team environment

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EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998

Morgan Spencer Limited, registered in England & Wales No: 4254114