Channel Performance Manager

Domestic & General Group
05 May 2017
04 Jun 2017
Contract Type
Full Time

Channel Performance Manager

At Domestic & General we are proud of our market position as the UK's leading warranty protection provider with a customer base in excess of 16 million. We have maintained this position by improving the way we interact with potential customers across multi channels and our Channel Marketing team pride themselves on attracting new customers.

Reporting to the Head of Channel Marketing, your key focus will be to analyse performance across new business channels, identifying trends and areas of over/under performance. You will be a key part of the Channel Marketing team and be required to spend time with all channels to understand how they operate.

Key responsibilities will include:

  • Develop a sound understanding of how the various new business internal channels work and inter-link with each other
  • Performance analysis and reporting upwards and outwards
  • When required, produce ad hoc analysis which support or dismiss theories around channel performance
  • Provide guidance through ad hoc analysis to the Channel Owners so that they can achieve new business revenue and profit targets across new business internal channels
  • Build and maintain strong working relationships with the MI team

The ideal candidate will have:

  • High level of numeracy and literacy skills
  • Skilled in Microsoft Excel
  • Strong attention to detail
  • Understanding of different marketing channels/principles
  • Confidence in communicating with people at all levels of authority

In return, we are offering:

  • Competitive salary
  • Life assurance
  • 25 days holiday allowance, plus all bank holidays
  • 50% employee discount on domestic appliance warranty protection
  • Great local employee discounts at shops, restaurants and gyms

Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status.