Golf Supervisor - Golf Club - Reigate

Recruiter
Flow Sports Personnel
Location
Reigate
Salary
20000.0000
Posted
05 May 2017
Closes
04 Jun 2017
Contract Type
Permanent
Hours
Full Time

We are looking for a passionate individual with a strong Golf understanding and background who can also get involved in delivering a great front of house experience to join our clients golf club based in the heart of Reigate.

PURPOSE:

The job purpose is intended to be a complete support role for the Golf department, assisting in the running of the shop, supervision of shop and front of house staff, along with supervising front of house golfing activities.

MAIN RESPONSIBILITIES:

- Organise all golf related front-of-house duties whilst on shift.

- Plan and oversee the set up of all golfing events whilst on shift.

- To supervise the day to day operations of the Golf Shop ensuring it is run as required.

- To supervise the Golf Shop staff on a daily/monthly basis ensuring excellent levels of customer service.

- To be a role model for junior staff in terms of attitude, work ethic and customer service.

- To act as Duty Manager responsible for the department in the line manager’s absence and as and when required.

- To ensure that all customers are satisfied with the function or event, dealing with special requests, issues and complaints if and as they arise.

- Ensure that customers are served in the correct manner by professional and friendly staff.

- Assist in the service at all times within the F&B Department as requested.


- Supervise stock rotation and organisation of the Golf Shop.

- Carry our monthly stock takes of Golf Shop inventory.

- To liaise with the line manager as to the implementation and enforcement of all applicable company policies and operating procedures.