Showroom Host Prestige Dealership
6 days left
- Full Time
RECEPTIONIST/SHOWROOM HOST (Dealership)
BASED IN WOODFORD
SALARY: UP TO £22,000 (SALARY DEPENDENT ON EXPERIENCE)
A new and exciting opportunity has opened within a prestige dealership to join their fantastic service team and as a show room host.
You will greet and welcome all guests and visitors to the dealership, passing and directing all enquiries to the appropriate department or associate. Whilst building a rapport with guests and establishing their needs quickly and efficiently to maximise their Guest Experience. Acting as a Brand Ambassador, reflecting the brand image and standards at all times.
Key Responsibilities and Duties:
·Greet guests visiting or telephoning the dealership, making them feel welcome and direct them to the appropriate associate as soon as possible.
·Manage dealership switchboard as required with a friendly, efficient and welcoming approach.
·Log guest messages or complaints in the absence of the appropriate team members, ensuring information is accurately recorded and referred. Ensuring the guest is reassured that appropriate action will be taken.
·Maintain the reception/guest areas in accordance with dealership standards and identified guest needs.
·Maintain guest enquiry records/telephone logs in order to provide statistical information on guest visiting patterns as required.
·Complete daily associate attendance sheet to maintain an accurate record of associates within the dealership
·Provide administrative support to dealership departments as required, including assistance with mail shots.
·Maintain and develop Company and industry knowledge through attending relevant training opportunities.
·Maintain quality standards of dress, attitude, guest care, honesty and health and safety in order to portray a professional image to guests at all times.
What you need:
·Passion and ability to deliver an outstanding guest experience
·An enthusiasm to help guests and colleagues
·A passion for the automotive industry
·Prior automotive knowledge/experience is a hugely desirable
To apply or for more details send your CV Lucy Joy - - Mobile - or