Field Service Technician

Recruiter
Stafforce Recruitment
Location
Dudley
Posted
11 Oct 2018
Closes
10 Nov 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Field Service Technician (Field Based) - Home Based with travelling as required- £28-32k DOE

My client is growing at a rapid speed and currently require a field based technician to continue to move the business forward. The field service technician will play a pivotal role in supporting the businesses customers and global distributors through service, calibration and technical assistance. This role requires a strong work ethic and commitment as it will require the candidate to travel frequently around the country. The ideal candidate should be based within Midlands area.

Key Duties-

* Visit customer sites for scheduled service, and product information.
* Will be required to attend breakdown calls on optical products.
* Complete site visit reports to allow correct processing of customer orders, via service administration.
* All processes to be completed in line with ISO9001 procedures.
* Maintain up to date, detailed knowledge and understanding of product portfolio.
* Give expertise, advice, guidance and assistance to customers when requested.
* Forge and manage client relationships on an ongoing basis.
* Ensure continuous awareness of product developments and improvements.
* Attend exhibitions and trades shows to further showcase the company.
* Attend internal and external meetings and courses when required.
* Perform other duties as maybe commensurate with the post and are necessary to main high standards of business practice as requested by the CEO.

Successful Candidate-

* Experience in mechanical and/or electronic engineering
* Experience in a field or office based service role
* Wide knowledge of mechanical, electrical and software based products/
* Able to work independently and flexibly.
* Strong work ethic with a can do attitude.
* Approachable, courteous and professional to work in a small team.
* Proficient PC skills.
* Be based within the midlands area.
* Full Valid UK Driving Licence
* Extensive UK wide visits including overnight stays, with some foreign travel.

This role will require the candidate to work a 37.5 hour week Monday to Friday and the successful candidate will be rewarded with a competitive salary and excellent company benefits. If this role sounds like it could be for you then please don’t hesitate to contact James Crowther on (Apply online only).

Stafforce is acting as an Employment Agency in relation to this vacancy

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