Credit & Commercial Co-ordinator
The Finance department work closely with all areas of the business internal and external to ensure that all financial procedures and policies are adhered to and that Crowcon delivers the highest quality service to its customers. Main objectives of role: To ensure that Crowcon complies with the group company policies on risk management and aged debt reporting, including all Crowcon branch offices. Completing Commercial requests in line with directives Maintaining upkeep of credit ledger for specified territories Principle Accountabilities: Credit Control Telephone chasing and credit control following the company credit policy for debt collection. Ensuring that 90 day debts are kept below target and using debt recovery resource where necessary Credit Risk, Research and Reporting Monthly reporting on credit exposure and aged debts, including KPI reporting Customer qualification and portal questionnaires, Insurance requests, Trade references. Basic contract terms & conditions checks, including confidentiality agreements and code of conduct agreements Over 5k order sign off, Letter of credit presentations. System management Opening new credit accounts within defined processes and group company policies, Sales ledger account updates Raising credit notes and manual invoices Unallocated cash management, account reconciliations. Sales Ledger refund requests, proforma account management. Credit Administration Key Account Credit Control & Relationship Building Pre Litigation and UK Litigation process, including Liquidation returns. Card payments, issuing overdue/stop letters. Conducting statement runs Issuing Final notices within defined processes. Passing court action files to commercial manager. Work within deadlines and to targets Performing any other duties or projects as requested by the Commercial Manager or Finance Director Experience in risk analysis using credit agency, trade references and performance history. Previous experience in a credit role, Commercial or (SME) Strong Negotiation Skills Aptitude for numbers and financial Acumen Experience of computerised sales ledger processing systems Experience of excel and Microsoft applications This role requires the candidate to show attention to detail, reliable high quality work, organisational ability and excellent communication skills. Able to work under pressure Demonstrate excellent customer service within a credit environment Essential Studying ICM Experience in negotiation and risk assessment Experience in a finance environment Understanding of financial accounts and credit agency reports Desirable Understanding of B-2-B activities.