Customer Service Support Administrator

Recruiter
Absolutely Recruitment
Location
London (Greater)
Posted
10 Oct 2018
Closes
14 Oct 2018
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Customer Service Support Administrator

Kingston upon Thames

Our client requires a reliable and enthusiastic candidate for a customer service role. Your main role will be to provide extensive customer care via telephone and email. The ideal candidate will be proactive, have previous customer service experience and previous office experience is preferred.

Key duties of this role include:-

Answering phone calls and emails

Arranging customer bookings

Provide product and technical support to attendees at shows and events where required

Log complaints and other correspondence in accordance with departmental or company policies

To be considered for this role you must:-

Be educated to degree level or equivalent

Have previous experience of working in an office environment

Have previous customer service experience

Be able to organise and prioritise your workload

Be able to meet deadlines

Have good IT skills including knowledge of SAP

Have excellent written and verbal communication skills

Be local to the Kingston upon Thames area

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