Service Delivery Team Leader - 12 month FTC - Gloucester

Recruiter
Networkers
Location
Gloucester
Posted
10 Oct 2018
Closes
14 Oct 2018
Contract Type
Permanent
Hours
Full Time
Introduction

My client, a UK leader in the Aviation, Defense and Space industry, has an incredible opportunity to join the team as a Service Delivery Team Lead for a 12 month Fixed Term Contract.

Specification

We are currently looking for a Service Delivery Team Lead to join our exceptional team.

To be successful in this role a strong background in Service Management and ITIL driven environments is essential.

Main Responsibilities include

* Define and develop SLAs
* Ensure the delivery of services in line with SLAs
* Reporting on performance metrics
* Lead and mentor an enthusiastic team
* Act as a Deputy Manager for the Infrastructure Support Manager
* Plan and attend Service meetings
*

Essential skills

* ITIL experience in a global organisation
* Service Delivery experience
* Ability to perform and prioritise under pressure

Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Networkers and may assist with processing your application

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