Document Administrator - Nights

Williams Lea Tag
10 Oct 2018
08 Nov 2018
Contract Type
Full Time
Overview of Role:

The Administrator is required to be self-motivated and to work as part of a team, typing and amending long documentation, formatting, creating and applying styles, cross referencing and converting text to table. This is a busy role working purely on documents, both creating and amending to house styles, and will include high volumes of copy typing as well as trouble shooting and liaising with fee earners.

This role is working nights, Saturday-Tuesday 00:00-08:30 (30 hours per week. In addition to the basic salary there is a shift allowance of 20%

Main Duties and Responsibilities:

Document Production

•Manage and prioritise workload and liaise effectively with the team and the fee earner to ensure that the most urgent work is carried out first.
•Produce, reformat and manipulate complex Word, PowerPoint and Excel documents to an advanced level.
•Produce and reformat international pitches and experience statements in line with house styles and marketing guidelines.
•Provide an efficient and quality typing service including audio and manuscript work, using fast and accurate typing skills.
•Create and manipulate PDF’s from Word documents and vice versa.
•Proofing of own and other’s work to ensure that formatting is correct and ensure all documents are presentation, grammar and spell checked, including pro-activity in searching for correct spelling and use of grammar.
•Follow the departmental procedures and complete all aspects of documentation required.
•Ensure a thorough handover is given to the on-coming shift.
•Take pride in the standard of the work which the Document Production Centre team provides and enjoy sharing ideas to improve the service.
•Deal with issues, queries or requests for assistance from fee earners or clients, in a courteous, helpful and professional manner irrespective of the circumstances, and to refer any serious complaints or issues to the Document Production Team Leader
•Daily contact with other shift members to ensure knowledge of workflow and handover requirements.
•Daily contact with users of the document production service to provide support

Experience required:
•A strong administrator
•Experience working within a Law Firm or similar would be advantageous
•An advanced understanding Microsoft Word 2003 to MOS Word Expert level.
•An intermediate knowledge of Microsoft Powerpoint
•A good working knowledge of Filesite in order to create and save work within specified matters would be advantageous.
•Experience of Adobe Acrobat 5.0 upwards, or similar

General Skills/Attributes:
•Client service orientated approach
•A proven working understanding of teamwork
•Problem solving skills
•Advanced communication skills at all levels
•Self-management and excellent organisational skills, with the ability to prioritise work calmly and effectively in a pressurised environment
•Accountability and professionalism
•Business and organisation awareness
•Ability to work calmly under pressure
•Ability to develop self and others

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