CONSTRUCTION PLANT EQUIPMENT SERVICE CONTROLLER / ENGINEERING SYSTEMS SUPERVISOR
Experienced construction plant/ heavy mechanical equipment engineering background candidate, with experience of customer and engineering technical support and liaison to work as a technical support service desk controller. You will be supervising all aspects of field, workshop and customer needs. You will organise engineers, parts & labour, customer and site needs and all affiliated systems based requirements to ensure works carried out by workshop and field based engineers are to the highest of standard whilst ensuring customer satisfaction. Systems administration, technical support, supervisory, coordination and customer relationship management are all key skills for the sucssful running of the Scotland based operation.
Large renowned group, specialising in the manufacture,supply and serviceof a branded range of construction plant equipment for the earth moving, recycling, demolition, plant hire and Civil Engineering markets are seeking to expand their service team and field engineering expertise.
£31,197.50 plus benefits including Holidays, pension and healthcare.
Ideal candidate will be from a heavy construction plant engineering back ground with a preference of OEM background and or service controller / or similar type of experience in a role requiring similar responsibilities and skills.
Customer relationship management & commercially aware engineer with the ability to speak with both parts suppliers, customers and engineers with in the workshop and field.
Technical support to both customer and engineering experience with the ability to communicate at all levels.
Hands on heavy construction engineering background. Ideally with some supervisory or service controller experience.
Strong organisational, administration, systems and process skills & experience.
Health and safety aware
Highly articulate with strong IT skills and reporting knowledge.
Sound financial awareness with good business acumen.
Experience of parts and spares organisation, purchasing and sourcing.