Account Executive/Co-ordinator (Clothing Design)

7 days left

Recruiter
M Aria Recruitment
Location
London
Salary
25000.0000
Posted
04 May 2017
Closes
03 Jun 2017
Contract Type
Permanent
Hours
Full Time

Account Executive/Co-ordinator (Clothing Design)

Salary £25/£30k depending on experience plus excellent bens and full training

An exciting opportunity has arisen for an experienced Clothing Design/Fashion Account Co-ordinator to join this Award winning Corporate Clothing Company based in West London. We are looking for an experienced and motivated Account Support Coordinator, ideally with a clothing design or fashion background, but not essential, to join their dynamic team. The successful applicant will have a minimum of two years’ experience within a similar role. You will be responsible for supporting a key Account Manager working with well-known brands from the hotel, leisure, retail and cosmetic industries

The Position

The position entails assisting the Account Manager in achieving budgeted performance for your portfolio of accounts and delivering excellent service to your customers. It is key to have a good knowledge of the products, the organizations systems and procedures, and services provided to each customer. To build excellent relationships both with your customers and within the business.

Responsibilities:

The Account Co-ordinator is ultimately responsible for the following areas:

  • Setting up and maintaining product codes
  • Monitoring stock and placing orders for off the shelf stock items
  • Monitoring production due dates and chasing POs where required
  • Answering incoming calls and resolving customer queries
  • Communicating any changes on the account to the Customer Service Advisors
  • Producing reports for the AM and/or Customer
  • Processing orders for Made To Order garments and special customer requests outside of the core uniform range
  • Monitoring monthly sales figures and assisting the AM in increasing sales to meet budgeted targets
  • Producing pro-forma invoices and chasing payment accordingly
  • Packing and despatching exceptions orders (e.g. MTO, stock items) where necessary
  • Assisting with monthly invoicing
  • Assisting on other accounts during holidays / busy periods
  • Assisting with general office admin duties such as stationary ordering, answering entryphone etc.
  • Assisting the CSA with order entry or returns processing if required during busy times
  • Attending client meetings with the AM as required

Essential attributes:

  • Professional, friendly attitude & great people skills
  • Excellent organisational skills
  • Ability to multi task & be flexible
  • Excellent customer service skills
  • Ability to work in a team
  • Professional phone manner