Finance Assistant

Recruiter
Explore Worldwide
Location
Farnborough
Salary
18000.0000
Posted
02 May 2017
Closes
02 Jun 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Finance Assistant - Temp to Perm

The Role

This is a great opportunity to gain experience of working in a Finance team and join an exciting company with great benefits and opportunities.

The role is to be responsible for a variety of tasks mainly customer focused, either unique to the role or shared within the Team. Primary responsibility is taking customer calls and dealing with their requests; credit control & cashiering. You may be asked to help others within the team in times of peak workload to include checking expenses and Supplier Invoices ready for accounts entry.

All tasks need to be carefully processed and allocated to the correct accounts and departures, accuracy is required. Responsibility for ensuring Financial Controls and Timetable are met.

About Explore

Explore have been running small group adventure holidays since 1981. We are passionate about what we do and we love to travel. Our experience and knowledge make us one of the most trusted tour operators in the UK. We have over 500 small group trips in 120 countries (including Family Adventures, Cycling & Walking), plus tailormade and self-guided programmes; so a product range that is second to none in the industry.

Our wide range of activities and experiences, award-winning Tour Leaders, a commitment to responsible travel and a pinch of Explore spirit, keep our customers coming back year after year.

Explore has been a part of the Hotelplan UK group of specialist travel companies since December 2015. We operate as a totally standalone business, but also work closely with our sister companies wherever possible. Other brands within the Hotelplan UK group are Inghams, Esprit, Ski Total, Santa’s Lapland and Inntravel.

Key Responsibilities:

Customer Finance Support:

  • Batch all cheques into bookings, then deposit into the bank.
  • Batch monies that we receive directly into our bank accounts by Bacs or International payment
  • Prepare agent remittance advice and batch to bookings.
  • Process booking issues, investigate over/underpayments and follow up.
  • Action tasks from Travel Studio (sales system), i.e. Issue cancellation invoices, credit or gift vouchers and refunds.
  • Monitor Finance Inbox for any receipts/passenger issues and action or distribute to team members as appropriate.
  • Responsible for customer phone line, managing voicemail, answering calls to take card payments, deal with any customer and supplier enquiries.
  • Prepare Journals to adjust accounts for any prior month booking amendments.
  • Expire unused Web Options.

Customer Finance Support:

  • Batch all cheques into bookings, then deposit into the bank.

  • Batch monies that we receive directly into our bank accounts by Bacs or International payment

  • Prepare agent remittance advice and batch to bookings.

  • Process booking issues, investigate over/underpayments and follow up.

  • Action tasks from Travel Studio (sales system), i.e. Issue cancellation invoices, credit or gift vouchers and refunds.

  • Monitor Finance Inbox for any receipts/passenger issues and action or distribute to team members as appropriate.

  • Responsible for customer phone line, managing voicemail, answering calls to take card payments, deal with any customer and supplier enquiries.

  • Prepare Journals to adjust accounts for any prior month booking amendments.

  • Expire unused Web Options.

Finance Team Support:

  • Enter invoices and cash receipts into Epicor finance system, ensuring total match daily reports.

  • Create a journal to correct air cost from cancelled bookings.

  • Generate daily credit cards reports.

  • Receive and scan overhead invoices that are delivered by post.

  • Filing of Finance paperwork

  • Enter invoices and cash receipts into Epicor finance system, ensuring total match daily reports.

  • Create a journal to correct air cost from cancelled bookings.

  • Generate daily credit cards reports.

  • Receive and scan overhead invoices that are delivered by post.

  • Filing of Finance paperwork

Skills And Experience

Essential

  • Excellent customer care skills
  • Have a focus on accuracy and quality with a good attention to detail.
  • Effective communication and presentation skills.
  • Ability to adapt and embrace a changing and progressive environment.
  • Ability to follow procedures and financial controls.

Desirable

  • Experience of working within demanding timeframes.

  • Be able to challenge processes and participate in designing and delivering efficient solutions.

  • Thorough understanding of accountancy principles with proven track record.Knowledge and experience of Microsoft Excel.

  • Commercially minded with ability to build a good report with the wider team and effectively communicate at all levels.

Education

Essential to have A level standard including Maths or relevant accounting experience.

Benefits

One thing we pride ourselves on at Explore is looking after our staff, not only do we offer a competitive salary we also offer an extensive range of benefits that include, Salary Sacrifice Pension Scheme, Profit Related Annual Bonus, Life Assurance, Private Medical Insurance, Health Cash Plan, Employee Assistance Programme (EAP), Staff Discount on Explore holidays, Season Ticket Loans, Childcare Vouchers Scheme, Cycle to Work Scheme, Onsite Massage Therapist, Employee Reward and Perks Scheme - to name a few!