Customer Account Manager

£18500 - £20000 per annum
02 May 2017
30 May 2017
Recruitment Genius Ltd
Public Sector
Contract Type
Full Time
Customer Account Manager

£18,500 - £20,000 Dependant on Experience

Hours: 37.5 per week - Monday - Friday shifts between 9:00am - 8.00pm
Saturdays as required to business requirements

This company is looking for experienced Customer Account Managers to join their existing team in Glasgow; you will be part of an established sales team dealing with lending and insolvency queries.

They are looking for someone who has a great personality, fantastic listening skills and ability to put our clients at the heart of everything you do!

If you are highly self-motivated & have fantastic diary management skills then this could be the right opportunity for you join a regulated, innovative and industry leading business.

Working within a fast paced environment you will be responsible for:
- Inbound and outbound calls
- Understanding client needs and build rapport with clients
- Work to set compliance standards and boundaries
- Handle high caseloads (Time management)
- Learn new systems, update and maintain information within the system
- Conduct credit and money laundering checks
- Package and issue lending documentation
- Checking the case is viable & Provide best advice
- Responsible for treating customers fairly at all times

Skills Required:
- Sales Pipeline Management
- Flexible attitude to duties
- Excellent communication skills
- Possess a pro-active and confident attitude
- Organised and efficient with an ability to multi-task
- Confident in navigating and using various software packages
- Ability to work in a fast paced and growing environment

Understanding of Insolvency sector desirable, however not essential

If you think this is the role for you, please do not hesitate to send your current CV.

This company is the UK's biggest and fastest growing business, within its sector, with a passion for sales and quality!

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

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