Infrastructure Support Engineer

N Tier Selection Limited
15 Sep 2018
18 Sep 2018
Contract Type
Full Time
Infrastructure Support Engineer - Devon - Up to £25,000 - Excellent Career Opportunity/Training
Commutable from Plymouth, Exeter, Buckfastleigh, Newquay, Newton Abbot

Owing to expansion we require an Infrastructure Support Engineer to join a commercially focused Cloud and Infrastructure team who specialise in the provision of IT support to small, medium and enterprise sized businesses throughout the UK.

The Role of Infrastructure Support Engineer
Being part of an ambitious team you will be responsible for building client relationships and demonstrating your interpersonal skills through remote 2nd line support and consultancy. Your clients are a variety of businesses encompassing the design and deployment of new cloud based products and services through to general server & network administration infrastructures. Acting as an escalation point for the 1st Line Engineers, the team are great trouble-shooters who work to strict SLA's by prioritising their workload and using their excellent customer service skills to maintain a high level of customer satisfaction.

Required skills
* Excellent 1st-2nd line support skills
* General network & server administration, installation, configuration, troubleshooting
* Windows server, VMware/ Hyper-V, Exchange, AD, GP, DHCP, DNS
* Cloud hosted solutions (Office 365/ Azure/AWS)

* Microsoft Certifications (MCITP, MCSA/ MCSE/ MCP)
* Full lifecycle project experience (i.e. migrations / upgrades / service packs)
* Cloud Service Support
* SharePoint knowledge

This is an excellent opportunity for an articulate 2nd Line Support Engineer looking for professional development within an expanding business who are already very well established. Please apply with your CV by registering through our website (n-tierselection) or clicking the button on the job board.

Key words: 2nd Line, Infrastructure Engineer, Windows 10, O365, Server, Hyper-V, VMware, Active Directory, AD, Group Policy, GP, DHCP, DNS, Network, SLA, Office365, Azure, Cloud, Infrastructure, SharePoint.
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