1st Line IT Support

Recruiter
MARS Recruitment
Location
Oxfordshire
Posted
15 Sep 2018
Closes
20 Oct 2018
Contract Type
Permanent
Hours
Full Time
Junior IT Support Technician / 1
st Line IT Support Analyst, Witney, £18k £22k + technical training & benefits:

An amazing opportunity has arisen for a Junior IT Support Technician or 1
st Line IT Support Analyst to join a talented and growing IT organisation. Our client has a 100% customer retention and value great customer service. Seeing fantastic growth over the past 34 years, our client is keen to hear from Junior Support Technicians.

You will be responsible for resolving IT support calls from a variety of clients, providing telephone and remote support, escalating calls when required to 2nd/3rd line and providing fantastic levels of customer service. You will be supporting local small to medium sized clients ensuring any issues are resolved in a timely manner.

The successful candidate will possess the following experience and skills:

Minimum of BTEC or equivalent qualification within IT
Excellent telephone manner with written and verbal communication skills
Ideally some experience with more than one of the following; Microsoft Office, Office 365, Microsoft Active Directory, Windows Server 2##### ######R2, Microsoft Exchange 2##### ######, HyperV, VMware, Sophos, WatchGuard
Desire to learn

The successful Junior IT Support Technician will receive excellent career development and training opportunities with a growing company with fantastic values.

If youre a 1
st Line IT Support Technician, Helpdesk Analyst or just finished an IT based qualification then please apply with a copy of your CV.

MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you havent heard back in this time your application has been unsuccessful at this time.

MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles). Advertised through Zoek d66f9f7456a04f53b4a7fbad58a4f1602

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