Payroll & Pensions Manager

Recruiter
Carlton Recruitment Solutions Ltd
Location
London (Greater)
Posted
14 Sep 2018
Closes
23 Sep 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Make sure you hit “APPLY” if you feel you are suitable for this role!
Carlton Recruitment is holding a Candidate registration day in Wimbledon on Wednesday 19th September 2018.
We will be recruiting for this role and a variety of exciting temporary and permanent positions.
If you’re currently looking for your next opportunity then pop in with your CV and passport and introduce yourself. We’ll talk you through our latest vacancies and get to know what you’re after in your career!
Wednesday 19th September 2018 between 9:00 am - 5:30 pm The Wimbledon Business Centre, The Old Town Hall, 4 Queens Road, Wimbledon, SW19 8YB.
NOTE: PLEASE MAKE SURE YOU BRING
Your passport, if you do not have a passport please bring your full birth certificate
National Insurance card/Letter
Drivers and forklift operators must have their valid license so we can make copies.
Please phone our Wimbledon office if you need to visit outside of hours. We look forward to seeing you.
The benefits
25 days paid annual leave, which increases after 3 and 5 years’ service
Pension contribution
Childcare vouchers
Access to free occupational health, physiotherapy, counselling and advice services
Travel to work scheme (season ticket loan)
Access to an online shopping platform with discounts from over 3,500 retailers
KEY RESPONSIBILITIES
* To manage payroll team of 4 responsible for a payroll of 4,000 across 400 locations
* To engage with our employees and stakeholders and offer a level of customer service with a high level of satisfaction
* To lead, maintain and continually enhance our payroll service in line with the policy and procedures for United Response
* To ensure that quality processes and controls are maintained and enhanced to support the service delivered to our stakeholders
* To lead the production of payrolls that are compliant with any relevant stakeholder requirements
SPECIFIC RESPONSIBILITIES
* Service Delivery
To maintain, deliver and enhance our payroll service
To maintain payroll information by contributing to the design of processes to support systems
To lead, manage and deliver to both compliance and service levels relating to Pension Scheme deduction and payment management - specifically relating to Auto Enrolment
To lead the function with responsibility for the accurate & timely production of all payrolls in line with deadlines set and agreed
To appropriately manage time and resource to ensure that projects are planned and completed as per deadlines agreed
To be responsible for the reconciliation of all balance sheet accounts relating to payroll on a monthly basis
* Customer Service
To provide payroll information by answering questions and requests from any relevant stakeholder of United Response
To maintain excellent service quality and customer focus with all stakeholders via verbal or written communication
To monitor feedbacks from stakeholders, ensuring timely and accurate response and feedback to the team
To maintain payroll guidelines by writing and updating policies and procedures
* Process and Compliance
To have a continuous improvement regime in place to identify and assess payroll risks together with an appropriate level of controls to minimise any impact
To undertake system testing and user acceptance testing for any change and/or development of the business that may impact both the production of payroll or service levels
To implement processes, procedures and controls and ensure these are followed and maintained as the business/system evolves
To comply with HMRC, Pension and/or other party requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions
Ensure that tax year end processes are completed at the appropriate time including the production of P60s and P11Ds
To plan and organise the workload to ensure internal and external deadlines are met, including company year and tax year end processing
To maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
To maintain employee confidence and protects payroll operations by keeping information confidential
* Leadership
To retain an effective payroll staff team in a fast-paced payroll environment by recruiting, selecting, and training employees so that service levels are maintained and people development is in place
To maintain employee performance and records so that effective people management in line with policy is in place
To contribute to team effort by accomplishing related results as needed so that United Response’s objectives and targets can be achieved
To lead, coach, train and motivate the team by holding the team and one to one meetings, regular reviews & appraisals, reviewing structure, resource and recruitment needs, resolving performance issues
To ensure effective communication within team, business and to external parties
PERSONAL SPECIFICATION
* Experience in payroll environment with customer service exposure
* CIPP qualified or equivalent
* Knowledge of iTrent and Excel - Desirable
* Excellent communication skills
* Leadership skills
* Strong IT technical ability
* Strong problem solving and change management experience - useful
* Experience of devolved payroll solution
* Good decision-making ability
* Proactive, organised and efficient with business understanding and questioning skills
* Strong team management and team building abilities, supervisory skills
* Good personal organisation and prioritisation skills combined with attention to detail
* Client Focus - Always tries to exceed client expectations, delivering results and thinks and acts ahead for the team
* Doing Things Better - Aims for significant improvement
* Communication - Adapting and tailoring your communication
* Developing Each Other - Helps others to learn
* Working Together - Invites contribution
* Driving Performance - Setting expectations for the team
* Leadership - Creates direction for the team
Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted

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