Graduate Case Handler - 'Big Four' Financial services firm (Nights)

Recruiter
Diana Duggan Associates
Location
London (Greater)
Posted
15 Sep 2018
Closes
18 Sep 2018
Sector
Legal
Contract Type
Permanent
Hours
Full Time

Our client, a 'Big Four’ Financial Services Consultancy, is seeking a Graduate Case Handler to join the London office.

This is a high profile financial regulation project, managed on behalf of a Bank; reviewing cases, relating to customer accounts.

The role focuses on managing an individual case load, in order to support the investigation and resolution of customer claims.

If you have a high attention to detail, passion for customer service and relish working within a fast paced environment, this could be a fantastic opportunity to gain experience with an established corporate firm!

Responsibilities:

  • Research, gather and prepare cases, using in-house systems.
  • Log and allocate cases for review.
  • Liaise with clients, through telephone and written correspondence.
  • Process figures, carry out analysis and produce reports.
  • Liaise with the investigations team and senior managers.

Requirements:

  • Undergraduate Degree
  • IT Proficiency
  • Excellent written and verbal communication
  • Previous customer service or office experience
  • Previous paralegal/case work or Financial Services experience is desirable
  • Ability to meet deadlines
  • Proactive
  • Organised
  • Team player

This role is a contract position, until June 2019 (with scope for extension), based in the City of London. Working hours are Tuesday - Thursday 19:00-07:00am.

There are numerous intakes in October and November.

If you would like to be considered for this opportunity, please send your CV to Diana Duggan Associates.


This job was originally posted as www.cityjobs.com/job/960717164

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