Client Data Services Specialist

Schroders Investment Management
London (Greater)
15 Sep 2018
18 Oct 2018
Contract Type
Full Time
Job Description The Global Marketing team is responsible for all aspects of marketing to the retail, intermediary, institutional, Insurance Asset Management and Financial Clients Group channels. Marketing includes event organisation, production of literature, RFPs, PR & presentations and advertising. Positioned within global marketing, Client Data Services is responsible for sourcing and distributing data to clients, investment consultants, prospective clients and third parties for products and other data needed from across Schroders. To achieve this, the individual will be required to produce first class, timely, professional output that will continue to build Schroders' profile, whilst liaising effectively with Sales and Product professionals and other stakeholders in the new business process across Schroders. The job holder has responsibility to pay due regard to the interests of our customers and treat them fairly, ensuring that the information provided to clients on products and services is clear and useful and enables them to understand fully what they are being offered. They are required to familiarise themselves fully with the team's current procedures, FCA compliance requirements, and the principles behind 'Treating Customers Fairly' and 'Conduct Risk'. Responsibilities & skills The Client Data Services team liaises with over 20 different product desks and various other departments to assemble necessary information according to ad hoc, bespoke and frequent requests. The Client Data Services team is responsible for the management, update, provision and quality control of the following types of quantitative information: • Portfolio holdings • Portfolio characteristics (asset allocations and other exposures) • Portfolio performance • Portfolio assets under management (AUMs) • Distributor static data updates • Bespoke monthly/quarterly client reporting, including research platforms Responsibilities for this role include: • Completing tasks by required deadlines • Maintaining product data across global consultant databases. • Undertake data checks for other team members • Producing competitor analysis on products • Ensuring a responsive approach to the provision of data and wherever possible a proactive approach to data collation • Automating data provision where achievable • Reducing duplication of task and effort across multiple business areas • Maintaining the workflow management tool • Identifying areas of efficiency that can be achieved in collaboration with Distribution - IT • Recording and filing all workload in accordance with FCA requirements and the process manual Person Profile Essential skills: • Strong numeracy and literacy; • Excellent attention to detail; • Efficient and well-organised; • Excellent inter-personal skills; • Strong Microsoft Office skills (Excel, Word). • Proficient in online systems as you will be working with a 100% paperless online process Desirable skills: • Previous experience in a similar data role will be beneficial; • Familiarity with RFP and consultant databases is beneficial; • IMC (or equivalent) (or at least the ambition to do so)