Customer experience executive

Recruiter
Gi Group
Location
Milton Keynes
Posted
14 Sep 2018
Closes
16 Oct 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Are you passionate about customer service?
Do you strive to be the best?
Are you ready to join an exceptional team of committed individual
If the answer is YES! Stop your search your perfect role awaits…

I am currently recruiting for a major global client, Our client are looking for enthusiastic individuals to join an award winning contact centre team. Our client offers a great working environment, fantastic opportunities and a competitive package.
The ideal candidate would be flexible (our client is fully operational between 7am to 10pm) this includes weekends! Our client offer an excellent package £8.65ph to £9.48ph) full training and free parking is available!

The Role
You’ll answer all inbound calls from customers to place orders, manage queries and resolve issues or complaints. You’ll then ensure all systems are updated accordingly. You’ll respond to customer’s emails and make the necessary outbound calls to resolve any issues. You’ll perform a variety of admin tasks to support the wider customer service team and work within key targets set by your Team Leader.

What we are looking for
You’ll have some experience in providing excellent front line customer service either in a Contact Centre environment or similar. You’ll have an understanding of what makes excellent customer service and have a real desire to go above and beyond for our customers. You’ll have excellent communication skills, both written and verbal and have good PC skills. You’ll be flexible with working hours.

To apply for this amazing opportunity call Azar Ullah NOW – (Apply online only)

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