Hudson are looking to recruit an Infrastructure Engineer with their client based in Hamilton. This is a critical role within the organisation, reporting to the organisation's Infrastructure Manager and working within a small, multi-disciplinary Infrastructure team you should be able to demonstrate strong technical networking skills alongside excellent inter-personal skills and experience of managing a broad range of ICT Infrastructure whilst operating within a dynamic environment. With primary responsibility for operational service delivery the role also covers ownership of Infrastructure related tasks whilst representing the team on key projects that are delivered in accordance with the organisations PRINCE 2 / Agile aligned project delivery framework. Responsibilities: Monitoring and responding to Infrastructure related Helpdesk calls, acting to ensure that calls are managed within agreed SLA's. Ensuring compliance with ISO27001 aligned operational policies and procedures, including in the areas of joiners / leavers processes, access control, updates / patching, system monitoring, backup / restores and AV / malware protection. Installation and ongoing maintenance relating to the organisations desktop estate. Creation of virtual machine builds (windows and Linux) to agreed build levels / standards. Adopting an ongoing, effective approach to documenting the organisations Infrastructure to ISO27001 auditable standards. Installation, configuration and maintenance of key internal systems including firewalls, switches / routers, connectivity, active directory, DNS, DHCP, storage, email (MS Exchange 2013), printing Representing the organisation whilst liaising with 3rd Parties and Local Authorities including in areas relating to service provision / maintenance & support contracts. Providing effective contributions as part of team workload planning, escalating any risks / issues to line management as appropriate. Skills Required: Network configuration and fault resolution. TCP/IP, Ethernet, DNS/DHCP. Cisco Switching. Windows Server 2008 / 2012. Desktop Estate Management. Patch Management. Active Directory & Group Policy Management. Please note you will receive an automated response advising you that we have received your CV. Hudson is a leading provider of permanent recruitment, contract professionals and talent management solutions worldwide. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.