Infrastructure Engineer - Windows / Servers / Networks - Herts

ReThink Recruitment
15 Sep 2018
18 Sep 2018
Contract Type
Full Time
Infrastructure Engineer - Windows / Servers / Networks - VLANS, Routers / Great Projects - Hertfordshire

Infrastructure Engineer - Windows / Servers / Networks / Great Projects - is required by fast growing and highly successful organisation based in Hertfordshire

Job Summary:

This role is required to ensure the reliability and availability of all internally based server systems, along with third party hosted applications. This role will be required to support resolution of technical issues escalated by the Desktop Support team and to mentor that team to develop additional skills across the applications used throughout the organisation.

Key responsibilities:
  • Ensuring the availability and security of all internal server systems within a busy 24x7 environment.
  • Ensuring that all system changes are implemented in line with the Change Management Procedure and approval has been granted for any changes.
  • Administration and support of outsourced telephony services.
  • Administration and support of all server based applications.
  • Administration of AD services, to standardise and implement best practices on an ongoing basis.
  • Maintenance and support of all server hardware, ensuring that software patches and antivirus updates are applied as appropriate.
  • Recommending server upgrades as appropriate to ensure delivery of the requirements of the business.
  • Administration of the backup services; to ensure that all essential data is backed up securely, and retained in line with the data retention policy.
  • Reviewing the daily system checks and reporting any issues to the Head of IT.
  • Ensure adequate availability of disk space for storage of information.
  • Script user setup processes to ensure accuracy of assignment of roles and privileges.
  • Log, track and escalate incidents to external providers as necessary.
  • Support Head of IT with implementing projects and software/hardware changes.
  • Setup of new users, and ensure removal of ex-employees accounts in line with the current Leavers policy.
  • Setup and support of home-working users' tokens and VPN.
  • Work closely with the Desktop Support team across all sites to ensure a consistent approach, supporting and mentoring as required to help develop more junior team members.
  • Maintains close communication with the Head of IT to ensure they are aware of all activity at all sites.
  • Attend meetings at HQ from time to time as required.
  • Other tasks and duties as required by the organisation.
  • Expert knowledge of MS Windows server 2003 - 2016 implementation and
  • maintenance (minimum of 5 years current Windows server administration)

Essential skills:
  • Expert working knowledge of Active Directory, Group Policies, and Powershell scripting
  • Good knowledge of BACKUP Exec
  • Good knowledge of Dell Powervault storage and iSCSI connectivity
  • Previous experience of second and third line desktop support (a minimum of 3 years of third line support)
  • Working knowledge of Cloud computing and telephone switch management
  • Knowledge of anti-virus systems, especially Trend
  • Substantial computer hardware and software fault finding experience

Nice to have skills:
  • Good knowledge of networking LAN/WAN/VPN/VLANs/DHCP/DNS.

Excellent training and career development opportunities exist for the right candidate.

£40-45,000, great training, based Hertfordshire.
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