Systems Administrator

Recruiter
Quiss Technology PLC
Location
Staffordshire
Posted
14 Sep 2018
Closes
18 Oct 2018
Contract Type
Permanent
Hours
Full Time
Systems Administrator, Infrastructure Engineer required on a full time permanent basis to join a leading Midlands based IT support services and consultancy business. Working onsite, in Tamworth and exclusively with one of our largest clients in Nottingham, NG1 you will keep the business 'always on' as part of a team of 5. Responsible for the configuration and support of client computer systems and infrastructure, you will also contribute to projects as detailed and outlined by the Project Manager or through project requests.
Your typical day (if there is such a thing) as a Systems Administrator / Infrastructure Engineer will involve lots of variety. It will also require you:
* To be responsible for the configuration, systems administration and support of client computer systems
* To provide end of line resolution to escalated customer fault calls which include, but are not restricted to, operating system and hardware issues
* To own an escalation through to resolution, ensuring the client is aware of updates throughout the life of the open ticket
* To assist with the delivery of IT projects. Providing advice and guidance and completing any necessary documentation associated with the defined project. Attending the project meetings where appropriate to gauge project requirements
* To provide pre installation auditing and post installation documentation
* To assist with Desktop/Server patching
* To triage, maintain and reaction to alerts on a Netapp setup (Node 7) alongside 3rd party support
* To raise CCR’s and implement changes where necessary
* To fulfil bespoke client requests, normally to maintain BAU
* To provide systems administration support for all 12 client offices (950 users)
* To provide 3rd line user support when related to the infrastructure estate
* To provide technical guidance and support for the team and act as an escalation point when necessary
As a technically inspired character, you must be able to demonstrate a skill set with:
Essential
* Windows server 2012 systems admin skills
* MS Exchange / Exchange online
* Active Directory and GPO knowledge and configuration
* VMWare (administration and configuration)
* Veeam (backup replication)
* Experience of storage solutions (HP hyper converged / Netapp)
Desirable
* Firewall and Remote Solutions
* Networking knowledge of WAN/LAN and Wifi (Daily checks, switching (layer 2 Cisco switch)
* SccM
Education, Qualification and Training
* Educated to A ‘level or equivalent standard with at least Maths and English grade c GCSE or above
* MCSE Productivity or Cloud platform and Infrastructure
* MCSA Windows Server 2012 or 2016, OR MCSA o365 or MCSA W10
* ITIL V3 foundation
Can you respectfully and confidently communicate internally and with our external clients in order to promote core values, share your ideas with your team and the wider business and complete any talent management documentation, including probation, personal development and annual review documentation? If so we would love to hear from you about your career goals and what you find exciting about the IT Services industry. We also need energy, determination and a keen eye for detail alongside someone that is not afraid to make mistakes and learn from them.
If you are searching for a career rather than a job, if you want to develop continually through variety and learning on the job skills, if you want to join a team of fun loving but dedicated team members that share outside activities such a staff days out, fitness, music and charity events then we are the company for you. Established in 1988, delivering first class IT support services and consultancy to the corporate market, Quiss Technology PLC are market leading with our independently verified ISO 9001: 2008 and ISO 27001: 2013 certification.
This role is located in PARTLY in Tamworth and Nottingham NG1, but is commutable from West Bridgford, Loughborough, Long Eaton, Derby or Leicester and is walkable from Wilnecote and Nottingham train station

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