Technical Support & Systems Administration

GK Recruitment
14 Sep 2018
15 Oct 2018
Contract Type
Full Time
We are currently seeking a Technical Support & Systems Administrator to join our clients small team providing a high level of technical support internally both in the UK and Europe. This is a technical role requiring proven experience of using Windows Server 2003, 2008, Active Directory and Microsoft Exchange. The job is very much a hands on IT role with wide ranging responsibilities.

The position is suited to someone who has a good understanding of networks, servers and IT support and someone who has strong customer service skills. The successful candidate will have a can-do attitude, be a team player but able to work on their own, have the ability to problem solve and a drive to make improvements.

Key Responsibilities:

You will be responsible for implementing and maintaining all aspects of our client’s technology. This includes daily support incidents, desktop and server troubleshooting, business continuity planning and execution, hardware/software installation and upgrades, new infrastructure build outs, telecommunications.

* Monitor and maintain the company’s servers and network including hardware and software.

* Setting and maintaining group policies using Active Directory.

* Provide up to 3rd tier support in a timely manner utilising the company’s IT helpdesk and visiting users at their desks to provide local support for various IT issues.

* Manage, reassign or escalate helpdesk requests efficiently either technically or to Management if unable to complete.

* Work pro-actively in the department to help minimise any future problems.

* Manage and maintain IT hardware and software assets.

Skills & Experience:

* Working in an IT support environment (in an end-user would be advantageous but not essential)

* 2003/2008 Windows Server, including permissions & good level of understanding of Active Directory

* Configuring and administering MS exchange.

* Configuring and supporting MS Office 2007, Outlook and web communication programmes.

* Telephone systems (IP, SIP)

* Additional experience with any of the following will be a real advantage: Veeam, VMware, SCCM, WSUS, Sophos AV, Mimecast, Citrix, Linux, Office 365,

If you are looking to progress in your IT career and develop further as the department grows then this could be a great opportunity for you. Please apply today

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