Design Lead - Digital Content

Rullion Limited
14 Sep 2018
15 Oct 2018
Contract Type
Full Time
Design Lead - working with Digital Content Services

We need a Design Lead with extensive content or interaction design experience, who understands the web, technology and people for one of our Blue Chip clients.

As Design Lead, will be responsible for maintaining an overview of the work taking place across the centre’s Scrum Teams, working primarily with Content Designers, Interaction Designers and Service Designers. Also to work with User Researchers, Product Managers and Business analysts to help define what will be built, and with developers help to figure out how it can be built.

Duties will include collaborating with our design leadership team to help coordinate and integrate design across our delivery centres and programmes of services.

Responsible for building design culture and expertise, playing a key role in embedding digital design skills and service standards.

Be responsible for lead Designers, helping to build a collaborative environment and communities of practice.

Will be a part of our active and supportive design community and tasks will include leading the team to deliver high-quality digital services, based on user needs and meeting design standards,

Assisting team members identify ways to improve services and User Journeys, for example: simplifying complex experiences and improving content within interactive services

Developing collaborative relationships with subject matter experts, programme owners and other stakeholders

Leading quality assurance, including peer review/critiques, fact check processes, and accessible design reviews

Monitoring/analysing the performance of services and tools, and working with the wider team to understand user behaviours and feedback

Working in an Agile environment with rapidly changing deadlines, workloads and goals

Contributing to effective demand and resource planning in collaboration with operations and scrum team management

Working as part of the design leadership team to lead and enable strategic and organisational change. Require extensive experience of designing Digital Content.

Ability to design and create content and/or services that are accessible, usable, and based on user needs.

Prototyping experience – either through prototyping tools plus a willingness to develop the skills to prototype in code, or already prototyping directly in code

Proven leadership skills – experience in design leadership, coaching and mentoring

Experience introducing positive change into working practices, teams or organisations

Experience of working in multi-disciplinary teams and collaborative environments while maintaining effective performance in complex and challenging circumstances

Familiarity with (url removed) design patterns, style guidance

Experience in developing design or content strategy, knowledge management, information architecture, search engine optimisation or other content-related expertise

Excellent stakeholder engagement skills – collaborating, relationship-building, communicating and developing

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants

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