Software Training Specialist

Pure Resourcing Solutions
15 Sep 2018
18 Sep 2018
Contract Type
Full Time
Our client develops a cutting-edge big data software application, which provides behavioural and predictive analysis based on consumer data. The software allows their customers to capture vast amounts of data and uses Machine Learning for fraud prevention. At around 150 employees across global offices they are looking to expand further due to their continuous success and investments secured.

Due to expansion, they are looking for a Training Specialist to join their team with responsibilities including:
  • Training customers on various aspects of their products, from the basics of how to use the software, through to technical topics such as installation, deployment and configuration.
  • Deliver training for a range of audiences, from non-technical end users to experienced system administrators and developers.
  • Create and update training materials such as presentations, supporting documents, and other content.
  • Work with colleagues from the commercial, engineering, data science, product, project management and other teams to develop and provide internal training on aspects of their products, internal tools and processes.

The ideal candidate will have most of the following:
  • Excellent communication skills, primarily in a face-to-face environment, but also in creating written materials to support your training.
  • Ability to communicate technical concepts in a clear and engaging way.
  • Understanding of a programming language is desirable, as some training will involve teaching coding concepts.
  • Familiarity with commonly-used tools and software for presenting and creating training materials (e.g. Microsoft Powerpoint).
  • Basic Linux skills are desirable, but ability and desire to learn are more essential.
  • Experience with Learning Management System (LMS) software is desirable.

They offer a relaxed and friendly working environment and many benefits including:
  • Quarterly bonus scheme
  • Pension scheme
  • 25 days' annual leave
  • Free Friday team lunches
  • Quarterly social, team building events
  • Fridge and cupboards packed full of edible treats.

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