Defendant Paralegal

02 May 2017
01 Jun 2017
Contract Type
Full Time

AXA Legal Services are the in house legal department who are instructed to act on behalf of AXA and Swiftcover policy holders. We’re an in-house legal unit within AXA Motor and responsible for managing litigated claims on behalf of AXA and its policyholders. The Claimant team pursues claims to recover AXA and our customers’ losses, whereas the Defendant team defends claims brought against AXA or our customers.

AXA Legal Services are currently seeking a Defendant Paralegal to defend proceedings brought against Swiftcover/AXA Policyholders and have full conduct of the cases. The role involves control of a portfolio of 150 claims consisting of personal injury MOJ claims, Small claims bent metal/ credit hire claims.

What you will be doing

The role encompasses:

  • Filing Defences,

  • Discrediting credit hire claims,

  • Promptly settling personal injury MOJ matters.

  • Preparing statements and briefing counsel.

  • The role holder will effectively manage his/her own portfolio of Defendant claims and be responsible for research and keeping up to date with the latest case law.

Responsibilities include:

  • Defending proceedings brought against AXA and or its policy holders.
  • Ensuring deadlines are met throughout the various stages of the claim.
  • Handling claims to the required quality standard and within the agreed timelines as per the KPI’s set.
  • Achieving the required technical and customer service audit scores.

What we can offer you

As you’d expect from a global leader, our reward package is a world-beater – here’s a small selection of our current benefits.

  • Annual Bonus Scheme linked to yours and the company’s performance

  • Pension scheme with employer contributions as well as your own

  • 25 days’ annual leave, plus bank holidays.

  • Flexible benefit options including pension and life cover flexing, holiday purchase, childcare vouchers, health, dental and critical illness plans and bikes4work.

  • Discount on all AXA Insurance products, including insurance, breakdown cover & healthcare

  • Interest free season ticket loan scheme.

  • Structured personal development and a comprehensive training package.

What will I need?

  • Experience in a similar role with credit hire/personal injury experience

  • Very good working knowledge of the Road Traffic Act to assist in the performance of the role.

  • Very good working knowledge of the Civil Procedure Rules, including Part 36 offers and CRU.

  • Ideally with a Law degree and LPC.

  • Strong communication skills

  • Interrogative interviewing techniques and witness statement taking

  • Effective time management

  • Team player

Additional job board published information

  • Annual bonus Scheme - typically 5% of annual basic salary.

  • Joint contribution (‘money purchase’) pension scheme.

  • 23 days holiday, increasing to 25 after two years service, to 28 days by 5th year of service

  • Flexible benefits scheme.

  • Interest free season ticket loan scheme.

  • Internal promotion policy.

  • 35 hour working week.

  • Structured personal development.

  • A comprehensive training package.