HIOW Casual Case Manager

Interserve PLC
11 Sep 2018
18 Sep 2018
Contract Type
Full Time

Could you be a Sessional Programmes Facilitator? HIOW CRC is looking for Sessional programmes facilitators to work in our hub offices; Basingstoke, Southampton or Portsmouth

Job purpose

HIOW CRC is responsible for managing approximately 4,000 offenders across Hampshire & Isle of Wight; whilst in custody, on Licence or on a Community Order. Our aim is to reduce reoffending and reduce the number of victims through engaging service users, via various means, to desist from further offending behaviour.

We are looking for dynamic individuals to join our team on a sessional basis to assist in the delivery of a range of Accredited Programmes across the county within our three hubs in Basingstoke, Southampton and Portsmouth. We provide programmes for the CRC and the National Probation Service including Thinking Skills Programme (TSP), Drink Impaired Drivers (DID), Building Better Relationships (BBR) and RESOLVE, a groupwork programme designed for men who display both instrumental and impulsive violence.

If you are interested in an exciting, challenging and flexible role, then you will be given the opportunity to undertake training in one or more of the programmes listed above. The training is recognised nationwide within the community and in custody and is accredited by the Correctional Services Accreditation Panel.

You will co-facilitate Accredited Programmes within one of our hub offices and will be responsible for delivering the Programmes to a high standard, as required by the Correctional Services Accreditation Panel audit process.


  • Co-facilitate Accredited Programmes in line with audit requirements.

  • Proactively engage with service users with the aim of sustained rehabilitation.

  • Actively manage risk and take responsibility for recognising when risks need to be escalated and action taken. This may include liaising with external agencies where necessary.

  • Maintain accurate and timely records in relation to the Service User’s attendance and engagement on the Programme.

  • Comply with, and contribute to, children and adult safeguarding duties, promoting the welfare of children and adults and alerting relevant colleagues and stakeholders should any risk be identified.

  • Engage in supervision sessions with a Treatment Manager as and when required.

  • Work collaboratively with HIOW CRC Case Managers to ensure that Service Users are supported effectively.

Knowledge skills & experience


? GCSEs English and Maths at grade C or equivalent

? Previous groupwork experience

? Experience of working with individuals with challenging behaviour

? Ability to enforce standards and procedures

? Knowledge of the Criminal Justice System


? Clean driving licence/access to a vehicle for work

Person Specification

This is a role with challenge and scope for a person who wants to contribute to public safety and reduction in reoffending. You will be able to relate to people from a wide range of diverse backgrounds and will need to demonstrate a strong commitment to delivering high quality services.

Successful candidates must have previous groupwork experience and a background in working with Service Users is desirable. The role consists primarily of evening and weekend working and candidates must commit to facilitating a minimum of ten sessions within a rolling twelve-month period.

HIOW CRC is part of an Interserve-led partnership

Probation services have been a long standing and successful part of the Criminal Justice System; the introduction of CRCs in 2014 to manage approx. 70% of the offending population transformed these services. As a private company, Interserve prides itself on delivering effective and efficient public services redefining the future for people and places. Interserve is one of the world's foremost support services and construction companies, operating in the public and private sectors in the UK and internationally. We offer advice, design, construction, equipment, facilities management and front-line public services. Interserve is based in the UK and is listed in the FTSE 250 index. We have gross revenue of £3.62 billion and a workforce of 80,000 people worldwide.

We are committed to equal opportunities for all and are accredited by Investors in Diversity & the National Equality Standard.

Hourly rate: £11.42

Closing date: 1700hrs 31st August 2018

Selection for this role will be via an interview process and a short presentation.

NB. Due to the nature of this work the successful candidate will be required to apply for an Enhanced Disclosure through the Disclosure & Barring Service. Further information on the Disclosure process can be found at www.gov.uk/dbs".

This job was originally posted as www.totaljobs.com/job/83159649

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