IT Data Center Team Leader

Fusion People
Newcastle Upon Tyne
11 Sep 2018
18 Sep 2018
Contract Type
Full Time
Job title: IT Data Center Team Leader
Contact Name: Ben Williams
Job Reference: 760991
Location: Newcastle

An opportunity has arisen for an IT Data Center Team Leader to join in on some exciting projects for a multi-national company based in Newcastle.

About the role

As a IT Infrastructure Team Leader you would be responsible for a team of IT analysts whose main responsibilities are that of proactive monitoring and patch management of client services.

Responsibilities include:

- Provide strong leadership of the IT clients operations centre (staff reviews, appraisals, mentoring)
- Plan and schedule of server patching, ensure scheduled review of back-up logs and escalate and manage incidents to ensure quickest service restoration time.
- Have overall responsibility for the team's incident queue.
- Identify and implement service improvements based on service trends and feedback from the team.
- Review of current workloads of the team and task allocation within the direct reports.

+ more (full JD available)

You will need knowledge in the following areas to be successful:

- Previous experience in a similar role
- A proven track record of leading a team including technical team members.
- Experience in IT service desk environment with monitoring
- Working with ITIL methodology (Foundation certification preferred)
- Experience of working with data centre technology.
- The use and configuration of patching technology including SCCM, WSUS
Use and configuration of monitoring technology including SolarWinds, LAN Sweeper

What we can offer you

- A salary up to £35,000
- Salary sacrifice schemes such as childcare vouchers.
- Many local and national employee discounts
- Annual bonus
- Pension scheme
+ more

What to do now?

If you're interested in this role, please click apply with an updated version of your CV or contact Ben Williams at Fusion People, Bristol.

Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.

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