Digital Account Manager

Recruiter
Network Marketing
Location
London (Greater)
Posted
11 Sep 2018
Closes
19 Sep 2018
Contract Type
Permanent
Hours
Full Time
This is a unique opportunity to join a business that is changing the face of media, they create brand stories that deliver superior business results. A 'Leader'​ in Gartner's Magic Quadrant for global digital marketing agencies they offer a service bundle ideally suited for the modern marketer—an innovative blend of performance marketing, insights-driven strategy, impactful creative, and powerful technology.


Thre heritage in performance media means that data and search behaviour are at the forefront of everything they do whether it's searching for a breakthrough insight, making quantum leaps in our technology, or creating content that forges a deeper connection with your brand.


They offer fantastic state of the art offices featuring a roof top terrace, a bar, company holidays, unlimited training and a team that have been recognised for excellence in the industry and fast track career opportunities.



The Job

You will have the opportunity to work on one of the flagship accounts a brilliant client who is really transforming the way their business operates online.


You will be an account handler with demonstrable experience in digital and proven success when it comes to dealing with clients within well-known brands and organisations.

You'll be a strong relationship builder, able to develop trust and confidence across both your client contacts and your account teams that result in mutually beneficial, long term engagements. Commercially astute, you'll be expected to identify and realise growth opportunities on your accounts, negotiating contracts that drive increases in revenue.

You'll need to be empathetic, with a focus on finding collaborative solutions to your client's problems.


You'll also be comfortable leading not only meetings and presentations but also the strategic direction of your accounts.


You'll be working closely with all the different departments and disciplines. You'll be expected to be as comfortable talking to the Head of Search about a potential new opportunity as you will be liaising with the Finance team on a contract, to giving feedback to the Content team on a design, or discussing campaign performance with a Paid Media Strategist.

Skills, knowledge and experience required



You will have a deep understanding of digital and your career in a media agency to date will have heritage in SEO but will have seen you gain exposure to other channels including ppc, display, programatic and buying and you will be eager to utilise your skills and take the next step in a broader role, additionaly you will be able to demonstreate all of the below and it is this that will stand you out from the crowd:



Proven ability to develop deep long lasting relationships with senior client contacts
Proven ability to retain client portfolio to agreed KPI's
Proven ability to develop increased revenue from client portfolio
Proven ability to drive delivery of the campaigns for their client portfolio to a high quality
Consistent high net promoter scores from their client contacts
Strong client management and relationship skills
A deep and thorough understanding of their clients businesses and vertical markets in which they operate
Proven ability to establish client objectives and manage client expectations
An established record of having a "can do" attitude
Strong listening and questioning skills with acute attention to detail
Confidence in presenting technical and marketing information in a variety of mediums to senior client contacts
Strong communication skills in all disciplines including written, oral, email and presentation
Capable of hands on problem-solving, with ability to generate ideas and solutions
Ability to cope with competing demands and to prioritise tasks
A good understanding of what it takes to maintain and develop the most productive client relationships
Experience in project managing campaigns, co-ordinating team members, developing timetables and setting deadlines in order to achieve client objectives
Excellent organisational and time management skills
Ability to create and maintain accurate/accessible records and organised documentation using CRM
Ability to keep and maintain confidential information
Ability to analyse results, identify and explain any variance from targets
Pro-active and responsive insight into client expectations and requirements


Apply Now

You can apply for this role now by sending your CV or by calling me now!

Rob Booth

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