Concession Manager

Coast Fashions Ltd
11 Sep 2018
18 Sep 2018
Contract Type
Full Time
Solihull House of Fraser - 32 hours a week

As a Coast Concessions manager you will be a commercial leader who is passionate and knowledgeable about our customers and product. You will lead by focusing the team in concession on delivery of the customer needs and her journey through all channels.

You will achieve this by:

    Being a role model for sales, service and inspiring each team to deliver the Brand values for the customerTaking accountability for trading your concession to deliver all your KPI’sWorking closely with and coaching each team to improve sales and serviceStaying up to date with fashion and celebrity trends that you can share with the customer and teamsLeading on all OMNI channel and social media opportunitiesBeing hands on managing the day to day as well as forward thinking, seeking new ideas to improve each stores performanceCreating a Winning Team in each store through effective recruitment, training and performance reviewsCreating a positive and productive atmosphere within your stores that inspires your team to deliver moreRunning motivational team talks & training sessions ensuring information and skills are shared throughoutConsistently delivering all required standards (VM, fitting room, cash desk, replenishment, sales floor, windows, stock loss, security)Assisting your Regional Manager in delivery of the Regional KPI’sCollaborating with key stakeholders e.g. host store, centre management, Paul street contacts, Regional contactsLooking in your local market to identify local commercial opportunities
What you will need to deliver this:

Pride in everything you do
Passion for fashion and serving the customer
Leading a winning team to achieve results

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