Assistant Store Manager - York

11 Sep 2018
18 Sep 2018
Contract Type
Full Time
Assistant Store Manager Retail Yankee Candle York

We are looking for a high calibre assistant manager for our Hallmark store based in our Yankee Candle store in York. This store is owned and run by Cardzone Ltd but trades as Yankee Candle.

Assistant Store Manager Responsibilities:

To ensure the smooth running of the shop, and maintaining the shop standards by:

·Participating in the day-to-day running of the shop.

·Keeping the shop and displays clean and tidy at all times.

·Operating the till and accurately handling cash and credit/debit card transactions.

·Placing orders as directed

·Follow cashing up procedures.

·Assist in changing displays of shop stock.

·Receiving deliveries, unpacking and re-shelving or storing stock.

·Looking after all aspects of the shop whilst the Store Manager is away.

·Ensuring all fire exits and escape routes are kept free from obstruction.

·Being vigilant at all times and to help minimize stock loss.

·Offering advice to customers

To ensure that excellent customer service is demonstrated at all times by:

·Developing a good knowledge of shop stock

·Respond to general customer enquiries received in the shop or by phone

·Work as part of a team with the other members of staff

·assist the public wherever possible.

·Deal with complaints in a diplomatic way

·Ensure any issues concerning customer care are reported to the Store Manager.

·Adhere to the current company standards of presentation for dress.

·Ensure all Health & Safety procedures are effectively carried out and reporting any concerns to the Store Manager.

·Work as part of a team with the other members of staff

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